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Sign up for Coffio to join the coffee community. You can register using email or Google account. / Daftar ke Coffio untuk bergabung dengan komunitas kopi. Anda bisa register menggunakan email atau akun Google.
Coffio has several main sections for different activities. / Coffio memiliki beberapa bagian utama untuk aktivitas berbeda.
Events / Acara
Browse and register for coffee events / Jelajahi dan daftar event kopi
My Tickets / Tiket Saya
View your registrations and tickets / Lihat registrasi dan tiket Anda
Communities / Komunitas
Join coffee enthusiast groups / Bergabung dengan grup pecinta kopi
Spending Tracker / Pencatat Pengeluaran
Track your coffee purchases / Catat pembelian kopi Anda
Discussion / Diskusi
Join conversations with the community / Bergabung dalam percakapan komunitas
Free events require organizer approval before confirmation. / Event gratis memerlukan persetujuan organizers sebelum konfirmasi.
Paid events require payment within the deadline to confirm your seat. / Event berbayar memerlukan pembayaran dalam batas waktu untuk konfirmasi kursi Anda.
Your registration can have the following statuses: / Registrasi Anda bisa memiliki status berikut:
When an event reaches capacity, new registrations join a waitlist. / Ketika event mencapai kapasitas, registrasi baru bergabung daftar tunggu.
Follow these steps to complete your payment and secure your seat. / Ikuti langkah ini untuk menyelesaikan pembayaran dan mengamankan kursi Anda.
Your seat is reserved for a limited time after registration. / Kursi Anda dipesan untuk waktu terbatas setelah registrasi.
Important / Penting
The deadline is shown on your ticket card and registration confirmation. If you miss this deadline, your reservation will be automatically cancelled and the slot released to others. / Batas waktu ditampilkan di kartu tiket dan konfirmasi registrasi. Jika Anda melewatkan batas waktu ini, reservasi Anda akan secara otomatis dibatalkan dan slot dirilis ke yang lain.
Currently, we only accept bank transfers. E-wallets and cash are not supported. / Saat ini, kami hanya menerima transfer bank. E-wallet dan cash tidak didukung.
ℹ️ Specific bank details are provided on each event page. Always double-check the account number before transferring. / Detail bank spesifik disediakan di setiap halaman event. Selalu periksa ulang nomor rekening sebelum transfer.
Common reasons for payment rejection and how to fix them. / Alasan umum penolakan pembayaran dan cara memperbaikinya.
❌ Incorrect amount / Jumlah tidak tepat
→ Transfer the exact amount shown on the registration. Even small differences will cause rejection. / Transfer jumlah tepat yang ditampilkan di registrasi. Bahkan perbedaan kecil akan menyebabkan penolakan.
❌ Wrong bank account / Rekening bank salah
→ Make sure you are transferring to the correct bank account listed for this specific event. / Pastikan Anda transfer ke rekening bank yang benar yang terdaftar untuk event ini.
❌ Unclear image / Gambar tidak jelas
→ Upload a clear, well-lit photo of your transfer receipt. Avoid blurry or dark images. / Unggah foto bukti transfer yang jelas dan cerah. Hindari gambar buram atau gelap.
❌ Expired deadline / Batas waktu kadaluarsa
→ If the deadline has passed, you will need to register again if slots are available. / Jika batas waktu terlewat, Anda perlu register ulang jika slot tersedia.
❌ Duplicate submission / Submit ganda
→ Only submit one payment proof per registration. Multiple uploads may cause confusion. / Hanya submit satu bukti pembayaran per registrasi. Upload ganda bisa menyebabkan kebingungan.
E-tickets are issued after your registration is fully confirmed. / E-ticket diterbitkan setelah registrasi Anda sepenuhnya dikonfirmasi.
Free Events / Event Gratis
After organizer approves your registration / Setelah organizers menyetujui registrasi Anda
Paid Events / Event Berbayar
After admin verifies your payment proof / Setelah admin memverifikasi bukti pembayaran Anda
Your e-ticket contains a QR code for event check-in. / E-ticket Anda berisi kode QR untuk cek-in event.
Your digital ticket includes: / Tiket digital Anda berisi:
Never miss an event by adding it to your calendar. / Jangan pernah miss event dengan menambahkan ke kalender Anda.
You can cancel your registration before the event starts. / Anda bisa membatalkan registrasi sebelum event dimulai.
What happens when you cancel your registration: / Apa yang terjadi saat Anda membatalkan registrasi:
Different events may have different policies. / Event berbeda bisa memiliki kebijakan berbeda.
Full refund / Pengembalian penuh
Cancelled 48+ hours before event / Dibatalkan 48+ jam sebelum event
Partial refund / Pengembalian sebagian
Cancelled 24-48 hours before event (50%) / Dibatalkan 24-48 jam sebelum event (50%)
No refund / Tidak ada pengembalian
Cancelled less than 24 hours before event / Dibatalkan kurang dari 24 jam sebelum event
No refund / Tidak ada pengembalian
Did not attend (no-show) / Tidak hadir (tidak datang)
ℹ️ These are general guidelines. Always check the specific event refund policy. / Ini adalah panduan umum. Selalu periksa kebijakan pengembalian event spesifik.
Connect with other coffee enthusiasts in your area or interest. / Terhubung dengan pecinta kopi lain di area atau minat Anda.
Different roles have different permissions. / Peran berbeda memiliki izin berbeda.
Member / Anggota
View posts, comment, like posts / Lihat post, komentar, like post
Moderator
Member permissions + moderate posts and comments / Izin anggota + moderasi post dan komentar
Admin
Full control including member management / Kontrol penuh termasuk manajemen anggota
Keep your information current. / Jaga informasi Anda tetap terkini.
Earn points by participating in Coffio activities. Your points can be redeemed for exclusive rewards! / Dapatkan poin dengan berpartisipasi dalam aktivitas Coffio. Poin Anda bisa ditukar dengan reward eksklusif!
The more points you earn, the higher your tier! Higher tiers get bonus points on every activity. / Semakin banyak poin yang Anda dapatkan, semakin tinggi tingkatan Anda! Tingkatan lebih tinggi mendapat bonus poin di setiap aktivitas.
Exchange your points for exclusive rewards! / Tukar poin Anda dengan reward eksklusif!
Track your points earning and redemption history. / Lacak penghasilan dan riwayat penukaran poin Anda.
Browse the rewards catalog for exciting prizes you can redeem with your points! / Jelajahi katalog reward untuk hadiah menarik yang bisa Anda tukar dengan poin!
⚠️ Cannot register for event / Tidak bisa register event
⚠️ Payment proof not uploading / Bukti pembayaran tidak terunggah
⚠️ Not receiving confirmation email / Tidak menerima email konfirmasi
⚠️ QR code not scanning at event / Kode QR tidak ter-scan di event
Access the admin dashboard at /admin to manage events, users, and content. / Akses dashboard admin di /admin untuk mengelola event, pengguna, dan konten.
Dashboard
Overview of all metrics and pending items / Ringkasan semua metrik dan item yang menunggu
Events
Create and manage events / Buat dan kelola event
Payments
Review and approve payment proofs / Review dan setujui bukti pembayaran
Redemptions
Process loyalty reward requests / Proses permintaan reward loyalty
Moderation
Manage community posts and discussions / Kelola post komunitas dan diskusi
Create and manage coffee events on Coffio. / Buat dan kelola event kopi di Coffio.
Approve or reject payment proofs submitted by users. / Setujui atau tolak bukti pembayaran yang dikirim pengguna.
Handle loyalty reward redemption requests from users. / Tangani permintaan penukaran reward loyalty dari pengguna.
Can't find what you're looking for? We're here to help. / Tidak menemukan yang Anda cari? Kami di sini untuk membantu.
Email Support
coffiojourney@gmail.com
Response: Within 24-48 hours / Dalam 24-48 jam
Event Organizer / Organizers Event
Direct contact via event page / Kontak langsung via halaman event
Response: Varies by organizer / Bervariasi berdasarkan organizers
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